Return & Refund Policy

We want you to be satisfied with your purchase.

1. Return Period

You may request a return within 30 days of delivery.

2. Eligibility

• Item must be unused and in original condition
• Original packaging required

3. Non-Returnable Items

• Used or damaged items
• Personalized products

4. Refunds

Refunds will be issued to the original payment method within 5–10 business days after approval.

5. Return Shipping

Customers may be responsible for return shipping unless the item is defective.

6. Damaged Items

If your item arrives damaged, contact us within 72 hours.

7. Contact

Email: support@owalailife.shop